Canon to open 300 outlets across India

28 Nov

Japanese imaging major Canon’s Indian arm aims to triple its businessto Rs 4,500 crore ($1 billion) in four years by opening 300 exclusive outlets, many of them in tier-III and IV cities, the head of its operations here says.

The company’s India president and CEO Kensaku Konishi told IANS in an interview that they hope to close this year at Rs, 1,600 crore. By 2015, the firm believes to upraise this to Rs. 4,500 crore. Konishi also said that in this process the firm will be spreading their exclusive retail brand stores from 95 by the end of this year to 300. Their plan is growing not only in big cities but in the tier II and tier III cities too. If one live in these towns, they would have to go to a big city. Now they are coming to their customers with exactly the same kind of exclusive retail outlet that one would find in a big city. Toward this end, the company has already opened 38 outlets in tier-II and III cities.

Incorporated in 1997, Canon India Pvt Ltd is a 100 per cent subsidiary of Canon Singapore Pte Ltd. Canon today has offices spread across seven cities in India with an employee strength of over 840 people and markets a comprehensive range of 160 sophisticated and contemporary digital imaging products in the country.

These include digital copiers, multi-functional peripherals, fax-machines, inkjet and laser printers, scanners, all-in-ones, digital cameras, digital camcorders, dye sub photo printers, card printers & cable ID printers.

Excluding the Canon Image Square exclusive outlets, the company also has around 380 primary channel partners, 13 national retail chain partners, seven level-IV Master Service Centres, over 100 authorized service centres, over 4,000 secondary retail points, including 270 national retail chain store partners and 33 Canon Care Centers.

Konishi reported that the  Canon products are made available in over 400 towns in India and overall, the company’s products are available at over 5,000 outlets.

“We had acquired a customer base of over three million by the end of 2010. We hope to double this to six million by 2015,” Konishi said.

The official said that, considering that 60 percent of its India revenues come from products other than cameras, Canon has opened a Business Solution Lounge in Mumbai, Bangalore and Gurgaon for B2B customers to project the business applications with seminar rooms for business workshops.

Konishi said,

As part of our promise to enhance digital experience for consumers, a Canon Image Lounge each has been launched in Gurgaon, Mumbai and Bangalore for customers to get a touch and feel of Canon products.

Entry is by invitation only. The lounges provide a comprehensive display of Canon’s vast range of offerings and display over 101 consumer imaging products for consumers to simply look, feel and experience without the compulsion on buying.

Special photography workshops and other customer engagement programmes are being held in these lounges, he added.

Speaking about Canon’s green initiatives, Konishi said it “takes pride in not only bringing quality products to the market but also contributes to minimising environmental burden through effective application of environmental technologies”.

“Canon focusses on the development of resource-conserving products that are smaller, lighter and easy to recycle. In India, Canon takes responsibility to dispose of end of life Canon products and other e-waste by sending such waste to government approved recycling agency,” Konishi added.

Source: articles.timesofindia.indiatimes


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